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High Purity - Terms & Conditions

Freight Allowance

All orders are shipped F.O.B. Kansas City, Kansas with full freight allowed on shipments of $5,000 net price, or more. The following items are always F.O.B. Kansas City, Kansas: all tanks, 8"– 10"– 12"– 14"– 16"– 18" pipe and fittings, double containment , sinks and rims and tank accessories. For shipments to Alaska or Hawaii and for export freight allowances are as stated above, freight allowances good only for shipment to East, Gulf or West Coast Ports. All F.O.B. Kansas City, Kansas shipments will be shipped freight collect. When shipping to a job site freight will be third party billed.


A 2% cash discount is allowed if payment of invoice is mailed or delivered within 10 days of invoice date. All invoices are due net 30 days, with all Past Due accounts subject to a service charge of 1½% per month. Minimum billing or credit is for $50.00 net. Any order under minimum will carry a $10.00 surcharge

Order Acceptance

No catalog, price list, literature or other material describing Orion products is to be construed as an offer to sell same. Orders are subject to acceptance by Orion at our facilities in Kansas City, Kansas. Your order, when shipped by Orion, shall be the complete contract between us, subject to, and incorporating therein, the terms and conditions herein set forth, and any provisions contained in your order that are inconsistent with our terms and conditions shall be inapplicable. Prices and discounts contained in any of our catalogs, price lists or other literature are subject to change without notice.


Our products are carefully inspected for manufacturing defects. However, it is not always possible to detect hidden defects. Our products are warranted only to the extent that we will replace them without charge if they are proved to have manufacturing defects within one year of the date of delivery to the site where they are to be used or installed and provided we have been given an opportunity to inspect any product alleged to be defective and the installation or use thereof. No warranty is included against any expense for removal, reinstallation or other consequential damages arising from any defect. The warranties set out above are the only warranties made and are expressly in lieu of all other warranties, expressed or implied, including the warranties of merchantability and fitness for a particular purpose.

Rights governed by law

Any agreement for the sale, delivery, or use of our products shall be construed and enforced in accordance with the laws of the State of Kansas. Any purchaser of our products expressly agrees that any legal action or proceeding arising out of or in connection with this transaction or our products shall be brought in the appropriate court in Kansas City, Kansas.

Shipping dates or delays

Promises of shipping dates are estimates, and therefore cannot be guaranteed. Orion will not be liable for any delay in a delivery.


Any sales or manufacturers’ taxes existing, or under future statutes, are to be paid by the buyer.

Returned goods policy

1.  Permission to return goods must be requested in writing. The request must identify original shipment of material by invoice number and date of invoice, and list all goods to be returned.

2.  The following items are non-cancelable and non-returnable, and no credit will be issued upon their return.

  • Non-standard, special order or special welded items
  • Double Containment
  • All tanks, limestone and tank accessories
  • All Standard line products
  • Sinks and rims
  • All PVDF Products
  • Expansion joints
  • 8"–10"–12"–14”–16”–18” Pipe & Fittings
  • All fittings marked with (*) on price sheets.
  • All pipe

3.  Goods must be returned within one year after purchase in order to receive credit.

4.  All goods must be returned “Prepaid.” For any goods purchased on an FFA basis, outgoing freight charges will be deducted from total credit amount.

5.  All goods returned must be in resalable condition and are subject to our inspection. Items deemed to be unfit for resale will be disposed of with no credit issued, or returned to the customer at their expense.

6.  All fittings that were purchased with couplings or coils must be returned with the correct quantity of couplings or coils. No credit will be issued on fittings returned without couplings or coils. No individual couplings or coils may be returned.

7.  A restocking charge of 25% will be charged against all returned goods, except Whiteline materials, for which the charge will be 35%. Items requiring special cleaning will be subject to a 40% re-stock.

8.  All goods returned must have Orion’s Return Authorization Number on boxes or cartons, and freight prepaid. If not, they will be refused.

9.  All credit memos issued may be applied to current account balances only or to future purchases. No cash refunds will be issued.